Enterprise Support

We believe in support that is second to none. It's even in our name, Nitor. Nitor is a latin word that means "To trust, support, or depend on" and we intend to live up to it.

Our customers are given "front-of-the-line" privileges for any issues that arise due to hardware malfunctions, network outages, and other downtime related problems. Each of your drivers, warehouse operators, or other NitorEDGE© users will have a dedicated toll free number that is available 24/7 with a live representative that will either walk you through your problem or provide you with any necessary hardware replacement services.

Depending on the pricing plan you select we offer a range of included services.

It happens. Devices sometimes break, whether they are dropped, crushed, or just simply stop working. Our Depot service enables us to keep a hot standby device available for you in the event a device in the field fails. We offer one day turnaround service on shipping and will send the new device the moment we get your call.

Each NitorEDGE customer/user will be provided with a toll free number that he or she can call anytime that a problem arises. It is our goal to enable your employees to continue working with as few interruptions as possible which is why we include this service for you. Let us be the IT Support for your devices and we can help reduce downtime, increase productivity, and eliminate inefficiencies.

Give us a call today at +1 (888) 357-8880 to find out how we can help you.